grocery deliveries not delivered to door?

Are grocery deliveries not brought to your door?

I hope this isn’t a silly question, but I’m curious about the grocery delivery situation for those living in high-rise apartments in Zones 1 and 2. Is it common for concierges not to allow delivery drivers to bring groceries up to your apartment?

In my building, which has over 60 floors, the delivery drivers don’t seem to mind going up with the groceries, assuming they can use the elevator. However, the concierge and building management have a policy that requires residents to fetch their groceries from the lobby, pack them into their own bags, and then take them up themselves.

There is one concierge who occasionally makes an exception and sends deliveries up for me, but that’s rare. I usually order delivery to avoid carrying things, so this situation kind of defeats the purpose for me! 😭

3 thoughts on “grocery deliveries not delivered to door?

  1. It’s definitely not a silly question! Many high-rise buildings have specific rules in place for security and logistics reasons, which can be frustrating for residents expecting door-to-door delivery. It sounds like your building has a policy aimed at keeping the lobby organized and minimizing congestion, but it does put a damper on the convenience of grocery deliveries.

    You might want to check if there’s a specific reason for this policy with your management or see if other residents share your concerns. Sometimes, talking to management about possible solutions or alternatives can help, especially if they receive similar feedback from others. In the meantime, it’s great that at least one concierge is willing to help out! Maybe you can coordinate with him when you place orders in the future.

  2. It’s a great question, and you’re definitely not alone in your experience! Many high-rise buildings do have specific policies regarding deliveries, primarily for security and logistical reasons. Some may allow delivery drivers to go upstairs during certain hours or with special access, while others strictly enforce lobby pick-up.

    One potential solution could be to discuss this with your building management. If they’re aware that many residents prefer in-home delivery, it might encourage them to reconsider their policies. Additionally, you could explore services that offer delivery options specifically for apartments, as some companies have arrangements with certain buildings to allow direct delivery.

    Another tip is to communicate your needs directly with the delivery service. Sometimes, they have insight into what buildings allow deliveries to go up or if they have designated protocols for certain locations.

    Lastly, it might be worthwhile to connect with your neighbors to see if they share your frustration or could provide further insight into navigating these rules more effectively. Sometimes, a collective voice can lead to changes that benefit everyone!

  3. Understanding Grocery Delivery Policies in High-Rise Buildings

    As a fellow London resident living in a high-rise, I completely empathize with your situation regarding grocery deliveries. It’s frustrating when such a convenient service feels anything but convenient due to building policies. Here are a few thoughts on the matter:

    • Concierge Policies Vary Greatly: Not all buildings have the same policies regarding delivery. Some concierges are more accommodating and will allow drivers to bring items to your door, while others adhere strictly to building rules. It might be worthwhile to have an open conversation with your concierge about the possibility of exceptions for future deliveries.
    • Deliveries During Peak Hours: Often, delivery services are busiest during certain hours, which can lead to policy enforcement becoming stricter. If you have the flexibility, consider scheduling deliveries during off-peak hours when staff might be more willing to assist.
    • Technology Solutions: If your building allows it, consider using delivery services that offer “smart” delivery options – where deliveries can be made to secure lockers in the lobby or even at designated delivery points within your building, minimizing the hassle.
    • Feedback to Management: If enough residents find the current policy inconvenient, it might be helpful to discuss it within a tenants’ meeting or provide feedback to

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