London Marathon 2025 Medal Issue
I can’t seem to find out if I’ve opted for a medal at the finish line in my booking for the London Marathon 2025.
Has anyone else encountered this problem?
When I check my booking, it redirects me to the general event information. Could this be because I’m on my phone?
It sounds like you’re having a bit of trouble with your booking details for the London Marathon 2025. It’s not uncommon for event booking systems to have some quirks, especially when accessed via mobile devices. Here are a few suggestions you might try:
Check on a Desktop: If possible, try accessing your booking on a desktop or laptop computer. Sometimes, websites are more functional and provide more information when viewed on a larger screen.
Contact Support: Reach out to the event organizers’ customer support. They should be able to confirm whether or not you’ll receive a medal and help you with any issues related to your booking.
App Issues: If there’s a specific app for the marathon, make sure it’s updated to the latest version, as older versions can sometimes lead to glitches.
Community Responses: It might also be helpful to check the event’s social media pages or forums to see if others are experiencing the same issue.
I hope you get it sorted out soon! Good luck with your training for the marathon!