Navigating Day 2 COVID Tests: What to Do If Your Test Doesn’t Arrive on Time
Arriving in the UK from the USA can be an exciting experience, especially when you’re fully vaccinated. However, the stress of COVID-19 regulations can quickly turn that excitement into anxiety. A key requirement for travelers is taking a Day 2 COVID test, which I learned the hard way can sometimes lead to unexpected challenges.
In my case, I ordered a Day 2 test from a service called EXMED (Expert Medicals), but unfortunately, it didn’t arrive on the expected day—Day 2. I want to share my experience and insights to help others navigate this situation.
A Word of Caution About EXMED
First and foremost, if you’re considering using EXMED for your testing needs, I strongly advise against it. My experience aligns with numerous negative reviews I’ve encountered online, highlighting poor customer service and reliability issues. I also found it nearly impossible to reach them by phone, as their lines seemed perpetually busy. In hindsight, I should have heeded those warnings before booking my test, but the pressure of meeting travel regulations was overwhelming.
Helpful Advice from the National Health Service
In my search for solutions, I turned to the UK National Health Service’s COVID helpline at 119, based on a suggestion from another user. After navigating through their phone menu (which can be a bit tricky), I was eventually connected with a very understanding representative. She provided invaluable information—there is no penalty for a delayed Day 2 test. Yes, you read that right: as long as you complete the test eventually, you are safe from fines.
This revelation significantly eased my wife’s anxiety and allowed us to explore options. We could wait for the test we originally ordered or opt for another more reasonably priced test, as some providers charge exorbitant fees ranging from £79 to £150 for expedited services. It’s essential to note that while the base cost for these tests can be around £7, marked-up rates can be daunting.
Final Thoughts
I hope sharing my experience can help relieve some of your stress regarding the testing mandates and potential penalties. Remember, it’s key to stay informed and seek help when needed. Don’t hesitate to reach out to trusted sources like the NHS helpline if you’re in a similar situation.
Stay safe, and happy travels!