Got overcharged at a SoHo sandwich shop. Their response when I confronted them, pointing to the price on the wall: “What, you really believe you can get a sandwich for that price in this city?”

Experiencing Price Shock at a Soho Sandwich Shop: A Cautionary Tale

During a recent visit to Soho to celebrate Pride, my partner and I decided to grab a quick meal. Typically, I take the time to research highly-rated eateries, but on this occasion, we opted for spontaneity and entered a local establishment called Cafeteria on Charing Cross Road. Little did we anticipate the experience that awaited us.

My girlfriend ordered a sandwich priced at £7.99. As she proceeded to pay, I observed the staff manipulating the payment terminal, seemingly hiding the final charge from her view. Despite my attempt to intervene verbally by calling out “Wait!”, the transaction was completed before she could verify the amount. To our dismay, she was overcharged by an additional £5.

When I pointed out the listed price on the wall—clearly indicating £7.99—the response from the staff was astonishing. The employee retorted loudly, “What, you really believe you can get a sandwich for that price in this city?” Subsequently, when I reaffirmed that we relied on the posted signage, she responded with hostility, calling me an “idiot” and dismissing our concerns altogether.

This encounter was a stark reminder of the importance of scrutinizing payment amounts at the point of sale. A quick glance at online reviews for Cafeteria—averaging only 1.6 out of 5 stars—suggests that such questionable practices may be a common occurrence at this establishment. Indeed, there are reports of customers being charged exorbitant sums, such as £40 for a single slice of pizza.

The experience highlights the necessity for consumers to remain vigilant during transactions, ensuring that the amount charged matches the advertised prices. It also underscores the importance of reading reviews and exercising caution when patronizing unfamiliar venues, especially those with a questionable reputation.

In conclusion, always double-check the payment terminal before confirming a transaction. Doing so can save you from unexpected overcharges and potential disputes. Stay informed and vigilant — your wallet will thank you.

Note: Originally, there was a typo in the original post regarding “ed. sp mistake,” which has been clarified here for context.

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