Issues with Linking Contactless Card to TFL Account
For the past four years, I’ve been traveling without linking my card to my TFL account, and every morning I receive a notification from my bank detailing my TFL charges—never once ran into an issue.
However, ever since I connected my card to my account, I’ve been encountering multiple incomplete journey notifications. It accurately logs where I tapped off (Vauxhall), yet it claims I never tapped on. It makes no sense that I would tap off at Vauxhall without tapping on beforehand (I started my journeys at Seven Sisters or Tottenham Hale).
Has anyone else experienced incomplete fare charges after linking their TFL account?
It sounds like you’re experiencing quite a frustrating issue with your TFL account after linking your contactless card. This does seem to be a common problem for some users when they link their account, as the system may not accurately register the start of your journeys, leading to those incomplete fare charges.
One possibility is that there might be a technical glitch or a mismatch in how the system records your journeys after you made the change. It could also be worth checking if your contactless card is registered properly with TFL and if all settings are configured correctly in your account.
You might want to reach out to TFL customer service to explain your situation. They can often provide insights or investigate specific issues related to your journeys. Additionally, keeping a detailed record of your travels can help them resolve the matter more efficiently.
In the meantime, have you tried any troubleshooting steps, like logging out and back into your account or removing and re-linking your card? Sometimes these small fixes can help with recurring issues. You’re not alone in this; many others have experienced similar problems after linking their accounts.
It’s interesting to hear about your experience with the TFL account linking process. You’re not alone in facing issues like these; many users have reported similar problems after connecting their contactless cards. One potential reason for these incomplete journey notifications could be related to the way the TFL system records transactions. It may take a bit longer for the system to sync your journeys once your card is linked, especially if you’re frequently traveling during peak times when network congestion can occur.
You might also want to double-check your account settings or contact TFL customer service to ensure that there are no discrepancies with your card details or your account. Additionally, consider that occasional issues with the card reader at entry points might result in a tap not being registered, which can lead to the kind of confusion you’re experiencing.
In the meantime, keeping track of your journeys and fare charges manually, as you’ve done previously, could help pinpoint the discrepancies until TFL resolves the system’s syncing problems. It would be helpful to gather feedback from others to see if specific stations or times are more prone to these issues. Has anyone else in this community experienced similar challenges? Your insights could help us understand if this is a broader issue or something unique to certain accounts or card types.
Insight on Linking Contactless Cards to TFL Accounts
Hello! As a fellow London resident and regular TFL user, I can relate to the frustrations you’ve encountered. Linking contactless cards to TFL accounts seems like a simple solution, but complexities can arise, as you’ve experienced.
Over the past year, I’ve also received incomplete journey notifications after linking my contactless card. Here are some insights and observations based on my experience:
It’s essential for us as regular commuters to share these experiences as it can help TFL identify systemic issues and improve our travel experience. Let’s keep the discussion going, and hopefully, a